Terms and Conditions

I'm excited to work with you. Before we begin, please review the following terms and conditions.

1. Services Provided: I provide virtual assistant services, including administrative support, website design, social media management, and content creation. All services are delivered remotely; we'll primarily communicate via email, phone, or video conferencing.

2. Payment and Billing: Payment for services is required upfront unless we agree otherwise. Prices are detailed in my pricing structure and may change with prior notice. Invoices will be sent electronically and are due within 14 days from the issue date.

3. Cancellation and Refunds: You may cancel services at any time with advance notice. Refunds are granted by my refund policy, which I'll provide separately.

4. Confidentiality: I'm dedicated to maintaining the confidentiality of your information. Without your explicit consent, I won't disclose any client details or project specifics to third parties.

5. Communication: I aim for transparent and timely communication with my clients. While response times may vary, I'll make every effort to reply promptly to your inquiries.

6. Liability: While I strive for accuracy and reliability, I can't be held liable for errors, omissions, or damages resulting from my services. By engaging with me, you agree to hold me harmless from any claims or liabilities arising from our work together.

7. Governing Law: These terms and conditions are governed by the laws of the United Kingdom.

8. Changes to Terms and Conditions: I reserve the right to update these terms and conditions as needed. I'll notify you of any changes, and your continued use of my services constitutes acceptance of the revised terms.

9. Contact Me: If you have any questions or concerns about these terms and conditions, please reach out to me at stacey.bennett2024@gmail.com

By choosing to work with me as your virtual assistant, you agree to adhere to these terms and conditions.

Thank you for considering me as your virtual assistant partner!

Privacy Policy

Protecting your privacy is important to me. This privacy policy outlines how I collect, use, and safeguard your personal information.

1. Information Collected: I may collect personal information from you when you engage with my services or communicate with me. This information may include your name, email address, phone number, and any other details relevant to the services provided.

2. Use of Information: I use the information collected to provide and improve my services to you. This includes communicating with you, fulfilling your requests, and customizing my services to better meet your needs.

3. Data Security: I am committed to keeping your information secure. I implement appropriate technical and organisational measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

4. Third-Party Disclosure: I do not sell, trade, or otherwise transfer your personal information to third parties without your consent. However, I may share your information with trusted third parties who assist me in providing my services, as long as they agree to keep your information confidential.

5. Data Retention: I retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law. When no longer needed, I will securely dispose of your information.

6. Your Rights: You have the right to access, correct, or delete your personal information held by me. If you would like to exercise any of these rights, please contact me using the information provided below.

7. Changes to Privacy Policy: I reserve the right to update or modify this privacy policy at any time. Any changes will be effective immediately upon posting the updated policy on my website.

8. Contact Me: If you have any questions or concerns about this privacy policy or the handling of your personal information, please contact me at stacey.bennett2024@gmail.com.

By using my services, you consent to the terms of this privacy policy.